For RevOps & Deal Desk
Cloud marketplace deals, built into your CRM.
Suger connects AWS, Azure, GCP, to your existing systems so private offers, approvals, and revenue data live where you already work.
Private Offers
Last 30 days
More deals, less desk
Quick Private Offer Creation
Send private offers directly from Salesforce or HubSpot — every deal type, every cloud marketplace.
Auto-Sync Transactions
Deal Desk teams can go from approved CPQ quote to live marketplace offer in minutes with pricing, terms, and buyer details pulled directly from your CRM.
Automated Approval Routing
Suger's native CRM integration lets your existing approval chains and role-based permissions govern marketplace deals the same way they govern direct.
Full deal visibility from offer to acceptance
Bi-directional sync keeps your CRM and every marketplace in lockstep, so deal data stays consistent across systems.
Bi-Directional CRM Sync
Deal stages update automatically on buyer acceptance and every action is logged with full offer history, giving teams visibility into what actually closed.
Real-Time Deal Tracking
Watch every offer move from sent to accepted in real time, with stage, amount, and days-open visible alongside your direct pipeline.
Configurable Alerts
Slack and email alerts fire at configurable stage changes so stakeholders stay current on every offer without checking portals.
Pipeline Analytics
Pre-built Salesforce dashboards track offer volume, acceptance rates, and pipeline by cloud provider alongside your direct deals.
Marketplace Operations
Last 30 daysRevenue data that follows the deal back to your CRM
Entitlement Records
Entitlement records are created inside Salesforce on buyer acceptance with full history, giving RevOps a complete record from offer through active contract.
Revenue Sync
Invoiced, collectible, and disbursed amounts sync into CRM entitlement records so deal desk and RevOps reconcile from the same system Finance uses.
Automated Billing Ingestion
Raw billing events from AWS, Azure, and GCP flow into the CRM automatically for reconciliation without manual exports.
Unified Billing Reconciliation
Usage-based billing data from Stripe, Metronome, or Orb aggregates alongside marketplace billing so everything reconciles in one place.
Entitlements
Last 30 daysAvailable on Growth & Enterprise plans — View Pricing →
Questions
Frequently asked questions
What is a cloud marketplace deal desk? +
A marketplace deal desk manages the creation, approval, and tracking of cloud marketplace transactions — private offers, amendments, renewals, and channel deals. Suger runs that motion inside your existing CRM and approval workflows, so marketplace deals are governed the same way as direct deals.
Can I create AWS, Azure, and GCP private offers from Salesforce or HubSpot? +
Yes. Suger's native Salesforce package and HubSpot integration let your deal desk build standard private offers, agreement-based offers, and channel partner offers without leaving the CRM — offer fields auto-populate from the opportunity or deal record.
How does Suger keep marketplace deals in sync with my CRM? +
Suger maintains bi-directional sync between each cloud marketplace and your CRM: offer status, buyer acceptance, stage changes, and entitlements update automatically in both directions, with full offer history logged.
Does Suger support channel partner private offers (CPPO)? +
Yes. Suger manages the full CPPO lifecycle on AWS — resale authorizations, partner markup, custom payment schedules, and partner notifications — alongside standard and agreement-based offers.
How does revenue and entitlement data flow back to the CRM? +
On buyer acceptance, Suger creates entitlement records in Salesforce and syncs invoiced, collectible, and disbursed amounts, so deal desk, RevOps, and finance reconcile from the same source of truth.
What approval workflows does Suger support? +
Suger respects your existing CRM approval chains and role-based permissions, and can trigger Slack and email alerts on configurable stage changes, so nothing publishes to a marketplace without the right sign-off.
Related Solutions
Ready to bring Cloud GTM inside your existing systems?
See how leading RevOps and Deal Desk teams streamline cloud marketplace operations with Suger.