Zilliz Accelerates Global Expansion with Suger’s Fully Automated, API-Driven Platform

Zilliz is a leader in enterprise-grade AI solutions, committed to helping organizations unlock the power of unstructured data and build next-gen AI/ML applications 10x faster with its cloud-native vector database. As cloud marketplace procurement becomes a mainstream component of the SaaS GTM playbook, Zilliz has made cloud GTM a core strategy to provide fully managed vector cloud databases to users worldwide.

However, as a provider of a cloud-native vector database handling billion-scale vectors, Zilliz faced the need for flexible pricing models to manage fluctuating workloads on EC2 and data transfers from S3. This is where Suger came in. By leveraging Suger’s fully automated, API-driven platform, Zilliz accelerated its global business expansion across AWS, Azure, and GCP, seamlessly managing metered billing and marketplace transactions while ensuring performance and scalability.

Highlights

• Easy & Fast Onboarding: Seamlessly integrate with AWS, Azure and GCP Marketplace accounts and begin customizing product listing within just a few hours.
• Workflow & Offer Management: Effortlessly sell and co-sell products on the multi Cloud Marketplace, while creating and managing custom private offers tailored to clients needs.
• Advanced Usage Metering: Enable unified usage reporting across multiple marketplaces through the Suger console UI or API, ensuring streamlined tracking and management.

Saving 120+ Hours of Engineering Time Across Multi-Cloud Marketplaces

With ambitious goals for scaling through AWS, Azure, and GCP, Zilliz needed a seamless way to manage marketplace listings without burdening their engineering team. By partnering with Suger, Zilliz was able to automate the entire marketplace listing process across three cloud platforms. 

Suger’s API-first approach eliminated the need for manual marketplace integration, saving Zilliz over 120 hours of engineering effort. This allowed the engineering team to focus on product development while rapidly scaling their marketplace presence. At the same time, the customized landing page simplifies the onboarding process and reduces customer acquisition costs. 

Easy Scaling Across Multi-Cloud Marketplaces in a Single Platform

Suger’s unified platform streamlined the quote-to-cash process, offering intuitive UI, seamless API integration, and automated workflows:

1. Co-Sell ACE Integration with Salesforce CRM: Seamlessly integrate AWS APN co-sell opportunities into Salesforce CRM for efficient tracking and management.
2. Automated Offer Management: Create, track, and manage private offers and CPPOs across AWS, Azure, and GCP from a single API.
3. Real-Time Notifications: Keep teams and buyers in sync with automated email and Slack notifications, ensuring smooth communication throughout the process.

Effortless Metering and Usage-Based Pricing with Suger

Zilliz’s metered usage model required precise tracking and billing for its cloud-native vector database. Suger’s metering capability allows Zilliz to send raw usage events, which were converted into validated billing outputs for AWS, Azure, and GCP. Additionally, with advanced filtering criteria for metering usage, Zilliz was able to customize how usage was tracked, ensuring accurate billing.

With Suger, Zilliz now offers transparent, flexible usage-based pricing to customers across multiple cloud platforms, driving both customer satisfaction and revenue growth.